Suvvey

We are very committed to delivering high quality customer service for all our client needs. In order for us to continually improve, serve you better and satisfy all your expectations, we invite everyone to participate in our online survey. By taking part in our online survey, you also have a chance to win a $50 gift certificate, here at Sormeh Beauty Spa & Inn where you can enjoy anyone of our relaxing services. We will have the opportunity to spend time with you where we will do our very best to make you feel comfortable and well rested.

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Age:

Gender:

Female

Male

Have you been at Sormeh Beauty Spa & Inn before?

Yes

Did you feel welcomed?

Good		Excellent
Average		Poor

How was your visit with us before?

Good		Excellent
Average		Poor

How would you rate the professionalism of the staff?

Good		Excellent
Average		Poor

How did you enjoy your visit with us overall?

Very much		Enjoyed it
Did not enjoy it

Were we helpful?

Yes

Were we able to accommodate your needs?

Fair		Good
Excellent

Did we direct you to the proper floor/service/waiting area?

Yes

In booking your appointment, were we able to accommodate you?

Yes

Was the receptionist friendly and informative?

Yes

Were you looked after promptly?

Yes

Were you happy with the quality of service?

Yes

How would you rate the ambiance of the Spa?

Fair		Good
Excellent

Did you like the selection of music?

Yes

How did you like your beverage?

Average		Satisfied
Unsatisfied		Very satisfied

How was your food?

Good		Excellent
Average		Poor

Were we on time for your visit?

Yes

How did you like our products?

Good		Excellent
Average		Poor

How did you like our gift shop?

Good		Excellent
Average		Poor

How would you rate our website?

Good		Excellent
Average		Poor

Would you refer us to friends and family ?

Yes

Thank you for your time and patience in helping us to grow and serve you better