• Product Descriptions
SormehBeautySpa.com attempts to be as accurate as possible when describing products; however, SormehBeautySpa.com does not warrant that product descriptions or other content available on the site are accurate, complete, reliable, current, or error-free. If a product offered on the site is not as described, your sole remedy is to exchange your unused product for a credit at SormehBeautySpa.com

• Use of Gift Product
SormehBeautySpa.com gift cards, gift certificates, service based gift certificates and gift vouchers are non refundable. Gift product may not be used to purchase additional gift product from SormehBeautySpa.com Gift Vouchers and service based gift certificates are valid for services listed on the voucher or services of equivalent value.

• Privacy
Please review our Privacy Policy, which also governs your visit to the site, so that you may understand our privacy practices

• What Information does SormehBeautySpa.com collect?
Here are the types of information we gather from visitors to SormehBeautySpa.com :
• Information You Give Us
We receive and store any information you choose to enter on SormehBeautySpa.com , or provide us in any other way, such as by telephone or by electronic mail. For example, when you place an order, or register as a SormehBeautySpa.com user, we collect information about you. This information may include your name, address, e-mail address, and/or telephone number. We require from you certain information such as your credit card number and billing address when you order products through SormehBeautySpa.com . In general, the more information you feel comfortable giving us, the more we can customize your shopping experience from visit to visit.
This information is only for spa purposes. It is not shared with other parties or used for promotional purposes. It is retained so that you do not have to resubmit your information every time you visit our site.

• Automatic Information
SormehBeautySpa.com uses "cookies." Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser, and customize your SormehBeautySpa.com experience. Although most Web browsers automatically accept cookies, you can change the configuration of your browser to prevent this from occurring. Of course, we recommend that you leave cookies "turned on" so that we can offer you more personalized service.
In addition to information we gather by the use of cookies, we also receive and store certain other types of non-personally identifiable information whenever you interact with us. For example, our servers track the type of web browser you are using, the page to which you link from SormehBeautySpa.com , and which pages of our Site are most popular. We collect this information to better understand what products and services are of interest to SormehBeautySpa.com visitors.

• Does SormehBeautySpa.com Share the Information it Receives?
We may share certain non-personally identifiable information with third parties, including the Site Brands and our affiliates. We do not share personal information with third parties except as described below:

• Protection of SormehBeautySpa.com and Others
We release account and other personal information when we believe such release is appropriate to comply with law or an administrative request from a law enforcement agency; enforce or apply our Terms & Conditions; or protect the rights, property, or safety of SormehBeautySpa.com, our users, our service providers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

• How Secure Is Information About Me?
We implement various security measures to protect the security of your personal information. You can further help to ensure your security by taking a few simple precautions. For instance, you should protect against unauthorized access to your SormehBeautySpa.com username and password and to your computer. You should also be sure to sign off when finished using a shared computer.

• Conditions of Use, Notices, and Revisions
If you choose to interact with SormehBeautySpa.com , your visit and any dispute over privacy is subject to this privacy notice. If you have any concern about privacy at SormehBeautySpa.com , please send an email to sormeh@SormehBeautySpa.com and we will try to resolve it. Our business changes constantly. Accordingly, this notice may change, and use of information that we gather now is subject to the privacy notice in effect at the time of use. You should check the SormehBeautySpa.com web site periodically to see recent changes

• Return Policy
To ensure that your returns are processed in a timely and efficient manner, the item(s) must be returned in new and resalable condition without any scratches or marks, in the original packaging or boxes and with all the original paperwork. We cannot accept any return that show signs of being used. All items must be properly returned under this policy and those stipulated in the “Guarantee” to be eligible for the appropriate refund.
Procedure for returning an item to Sormeh Spa & Inn

a. Contact us by e-mail at sormeh@SormehBeautySpa.com
or by phone at (905) 713-0770 to receive a Return Product Authorization (RPA) number and the return shipping address.
b. Identify your RPA number on your original invoice and repack your item(s) with the original packaging.
c. Ship your return prepaid and insured for the full purchase price by a carrier that offers package tracking such as Federal Express to the address provided.
d. We will then notify you once we have approved and processed your return.